Returns & Exchanges

We want you to love your natural beauty products, but if you are not entirely satisfied, we offer a 30-day return policy for unused and unopened items. Our goal is to ensure your skincare and hair care journey is as sustainable and stress-free as possible.

Return Process

• 1.
  Initiate Your Return

  Contact our customer care team with your order number and reason for return to receive a unique Return Authorization code.

• 2.
  Pack Your Items

  Securely place the unused products in their original packaging, ensuring they are well-protected to prevent damage during transit.

• 3.
  Ship to Our Warehouse

  Affix the provided return label or use a tracked shipping service to send your parcel back to our distribution center.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.